Privacy Policy

Personal Information

Contact Information: Email address

Account Information: Username, Password

Shipping Information: Full name of receiver, Buisness Name of receiver, Shipping address

Payment Information: Full name of person billed, Billing address, Payment method information (e.g., credit card or the one you choose)

Automatically Collected Information

Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies to enhance user experience and analyze site usage.

Information from Other Sources

Third-Party Services: Information from third-party services, such as Google OAuth, that you use to log in or interact with our website.

Marketing Partners: Information from marketing partners to enhance our understanding of your preferences and interests.

Customer Feedback and Communication

Inquiries and Support: Information you provide when you contact us for customer support or send us inquiries.

Surveys and Reviews: Feedback you provide through surveys, reviews, or other forms of communication.

Providing and Improving Our Services

To process and fulfill your orders, including shipping and payment processing.

To maintain and manage your account.

To improve our website, products, and services.

Communication

To communicate with you about your orders, account, or any issues related to our services.

To send you updates, promotional materials, and other information that may be of interest to you (with your consent where required by law).

To improve our website, products, and services.

Customer Support

To provide customer support and respond to your inquiries and requests.

To manage and address any issues or complaints.

Personalization

To personalize your experience on our website and show you content that is more relevant to your interests.

To offer tailored products, services, and promotions based on your preferences and interactions with our website.

Analytics and Research

To analyze and understand how our services are used, in order to improve them.

To conduct research and analysis to better understand our customers and market trends.

Legal Compliance and Security

To comply with legal obligations and protect our rights and the rights of our users and others.

To detect, prevent, and address fraud, security breaches, or other potentially harmful activities.

Service Providers

We share your information with third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These providers include payment processors, shipping companies, and marketing service providers. They are obligated to protect your information and use it only for the purposes for which we disclose it to them.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company. We will notify you of any such change in ownership or control of your personal information.

Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights

We may disclose your information when we believe it is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

With Your Consent

We may share your information with other third parties if you have provided your explicit consent to do so.

Aggregated or De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you. This information may be used for marketing, advertising, research, or other business purposes.

Right to Know

You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purpose for collecting it, and the categories of third parties with whom we share it.

Right to Delete

You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions. For example, we may retain information as required by law or for legitimate business purposes.

Right to Opt-Out of Sale

You have the right to opt-out of the sale of your personal information. However, please note that we do not sell personal information.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising any of your privacy rights.

Submitting Requests

To exercise your rights to know or delete your personal information, you can submit a verifiable consumer request by contacting us at support@bjornbambino.com. Please provide sufficient information that allows us to verify you are the person about whom we have collected personal information.

Authorized Agent

You may designate an authorized agent to make a request on your behalf. The authorized agent must provide proof that they are authorized to act on your behalf and may need to verify their identity directly with us.

Verification Process

To protect your privacy, we will take steps to verify your identity before fulfilling your request. This may involve asking you to provide additional information to confirm your identity.

Encryption

All data transmitted between your browser and our servers is encrypted using Secure Sockets Layer (SSL) technology to ensure that your information is securely transmitted.

Access Controls

Access to your personal information is restricted to authorized personnel only. We use role-based access controls and regularly review and update access permissions.

Data Storage

We store your personal information on secure servers with up-to-date security measures to protect against unauthorized access, disclosure, alteration, or destruction.

Password Protection

Your account passwords are stored in a hashed format and are not accessible in plaintext. We recommend that you choose a strong password and keep it confidential.

Payment Processing

All payment and billing information is handled by Stripe, a secure third-party payment processor. We do not have access to your full payment information. Stripe processes your payment details in accordance with their own privacy policies and security practices.

Regular Security Audits

We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems.

Incident Response

We have an incident response plan in place to promptly address any security breaches or incidents. In the event of a data breach, we will notify affected users and relevant authorities as required by law.

What Are Cookies?

Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.

Performance Cookies: These cookies collect information about how visitors use a website, such as which pages are visited most often and if they receive error messages. This information is used to improve how the website works.

Functional Cookies: These cookies allow the website to remember choices you make and provide enhanced, more personalized features. For example, they may be used to remember your login details or language preferences.

Targeting Cookies: These cookies record your visit to the website, the pages you have visited, and the links you have followed. This information is used to make the website and the advertising displayed more relevant to your interests.

Other Tracking Technologies

In addition to cookies, we may use other tracking technologies, such as web beacons (also known as pixel tags or clear GIFs), to collect information about your browsing activities. Web beacons are tiny graphic files that contain a unique identifier that allows us to recognize when someone has visited our website or opened an email that we have sent them.

Managing Cookies

You can control the use of cookies at the individual browser level. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to disable cookies, some features of our website may not function properly.

Do Not Track Signals

Some web browsers may transmit "Do Not Track" signals to websites. Because there is no consistent standard for how to interpret these signals, we currently do not respond to them. However, we will continue to monitor developments around Do Not Track technology and the implementation of a standard.

Plato Trade LLC

Email: support@bjornbambino.com

Address: 195 Morrison drive, Pittsburgh, PA, 15216, United States