Info
About shipping
Free delivery
We ship the same day if UPS is not closed
It takes 3-5 days to be delivered
We ship nationwide across the United States
All items are shipped with UPS
We ship the same day if UPS is not closed this day
Tracking information can be found on the page of order and is emailed every time
There are no shipping options to
Alaska
Hawaii
Any overseas teritory of the United States
Any other countries
Packages are not combined
Packages are not bundled and sent separetely
About returns and refunds
3 days to return if something wrong with item
1. Return eligibility
You can return any item within 3 days of delivery if it is damaged, defective, or does not match the description.
The item must be in the same condition as when you purchased it and include the original packaging.
We will provide you with a return label.
2. Initiate a return
After the item is delivered, you have 3 days to request a return. If we do not hear from you within 3 days of receiving your order, we assume you were satisfied with your order, and it will be automatically completed.
To start return process, send a message to out support chat with order number, item code and reason for return.
Right after that the status of the order will be changed to "Return under review", so you don't worry about the order being automatically completed.
3.a Return accepted
Return was accepted. You will receive a return label and instructions on how to ship the item back.
After the item is delivered to us, we will inspect it and issue a refund within 3 days.
3.b Return rejected
Return was rejected. You will be given a reason for rejection and the item order will be automatically put into "Completed" status.
About partial refunds
There is also always an option for a partial refund. Ask for it in the chat.
Finally
We suggest you to contact our support with any questions or concerns you may have. We will be happy to help you as soon and as best as we can.
On every step of return process you will be notified by email and you will get hints on order page.